Social Media

Cut Through Customer Support

This entry is part 8 of 10 in the seriesIs Social Media a Time-Suck?

Make a choice: Would you rather spend the December holidays with your crazy Uncle Bob the roadkill taxidermist attached to your hip, or spend the afternoon trying to troubleshoot your computer modem by phone with your cable company? If you’re like most people, you’d ask Bob to pull out the photos of the lifelike armadillos. …

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social-media-waste-of-time

Is Social Media a Time Suck?

This entry is part 1 of 10 in the seriesIs Social Media a Time-Suck?

When many people think “social media,” the automatic response is “waste of time.” Facebook is the place you go to play Farmville while your boss isn’t looking. YouTube is where you head when you have five minutes to spare and you need a good laugh so you watch the “Jackass” video a few more times. …

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Podcamp 2010

I made my annual pilgrimage to “PodCamp Nashville” this past Saturday. This is one of two big “New Media” events I really look forward to, because New Media – meaning blogging, podcasting, and web video is still in its infancy and it’s exciting to be a part of its “coming of age”. Considering the search …

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