I've been a relatively happy Skype user for 7 years. Today, Skype dropped the ball big-time, right in the middle of a very important client meeting. They basically extorted me for $9.99 a month - and then couldn't even keep the call alive!
As you can see in the images below, they even went as far as to keep my old subscription alive even though I’d upgraded. Had I kept the Premium subscription, I’d have also paid for my Professional subscription! Double dipping. 🙁